Our sales are submitted to the present general conditions which prevail over any other condition emanating from the buyer. Any order sent by the buyer takes its accession without limitation or reserves for the present general terms of sale.
The orders made through the Web site commit the buyer from the acceptance of order given by the buyer onto the Web site.
The information, the photos and the graphics of catalogs are only indicative and do not commit the seller.
From the moment the Customer booked order, he is considered as having accepted with full knowledge of the facts and without reserve the prices, the volumes and the quantities proposed in the sale and ordered.
The sale prices of products are the ones current at the time of the recording of the order with the exception of the transport costs.
The sale prices of products can be modified at any time by the emergence of outer events.
The shipping costs are chargeable to the Customer and are charged in supplement of the price of products following the amount of the order.
The shipping costs will be indicated to the recording of the command by the Customer.
Except particular condition, products are payable at the time of the order. Any sum paid by the Customer before the delivery of the product constitutes a account on the sale price definitively owed by the Customer.
Penalties of an amount equal to the bank base rate increased by 3 points are applicable by rights to the unpaid amounts at the end of a deadline of 10 days according to the date of invoicing or from the notification of the rejection of banking payment for any other means of payment. The delivery of any new order can be suspended in case of delay in payment of a previous order.
The delivery is considered made from provision of the product to the Customer. It is up to the Customer to verify the shippings on arrival and to make any reserves and complaints which would seem justified.
If the delivered products are not in accordance in kind or in quality with the specifications indicated in the delivery slip, the Customer has to, on pain of being barred, formulate his complaints in eight (8) days after delivery.
Retention of title
The seller keeps the full and whole property of products sold up to the perfect payment of the price, the main thing, expenses and taxes included.
The transfer of the risks relative to the product will be made during the delivery for the carrier of the ordered product. Thus it is up to the Customer to contract at its expenses, an insurance, to cover every risk, in particular degradation and loss.
The sold products benefit from a guarantee of the manufacturer. Any modified products are excluded from this guarantee, or repaired by the buyer or by anybody else unauthorized expressly by the seller, as well as all the products being the object of a contract of specific assistance and of maintenance.
Any return of the product in conformance with the aforesaid guarantee has to be the object of a preliminary agreement by the seller. In this purpose, the buyer will get in touch with the after-sales service of the seller by formulating his request by e-mail. If the product is recognized as defective, the seller will transmit to the buyer a number of product return. The defective product must have returned to its original packing and accompanied with the number of product return communicated by the seller. All the expenses and the risks associated with the return of the product are chargeable to the buyer.
The seller could not see its involved responsibility in any respect whatsoever for any indirect damage. In case of direct damage, the responsibility of the seller is limited to a 520 euro maximum amount.
Allocation of jurisdiction
The present general terms of sale are governed by the French law. For all the challenges relative to the present contract between the seller and the buyer, the commercial court of Paris will be only competent.
Data protection and civil liberties
In accordance with the “Data protection and civil liberties” Act of 6 January 1978, the Customer has an right of access and a rectification in the data concerning him and kept by the trader.